The phrase “load for bear” means you should be prepared for any unexpected confrontation, not immediately assume each situation you run into will be a challenge.

When you go through your day with the mindset that you’ll need to always be on the offensive vs. being calm, collected, and listening, you set the tone that there is a larger problem at hand.

Confrontation usually stems from a misunderstanding or a lack of proper communication, so it’s your responsibility as a leader to remove any ambiguity right away.

Use conversations and meetings to discuss what you’ve prepared in advance, and gauge whether there are moments for you to clarify and help the other person understand.